Make a note of the code that is given to you. This is essential in the event of a problem.

In the majority of cases if your code does not work, resending it again a few minutes later will usually do the trick.

If you did not receive a code (or an SMS)

Contact our Optelo supplier via this interface.



English translation:


(Contact us at the address email indicated below if you have not received a reply on their part after 2 working days).

If you have a code but the goods have not arrived.

Try again a few minutes later.

Still no result?

Please send an email to us at , providing the following information:

• your player username
• the date and the approximate hour when you called
• the code obtained

You will be compensated as soon as possible.

Original French version Moutonking. Translated on 2 April 2009 by barbmac.

VERSION 2.1

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